Who we are
Sunrise Electrical Contracting Inc. is a California-licensed residential electrical contractor — CSLB License #C10-1097237 — serving Santa Cruz County since 2022. Our office is at 2269 Muriel Dr, Santa Cruz, CA 95062.
What the Site does
The Site lets you read about electrical topics, book service visits, request callbacks, schedule a free home electrical inspection, and ask questions through Sunny, our AI chat assistant. Site content is general information about residential electrical work — it is not a quote, a contract, or licensed electrical advice for your specific home. Real answers for your home come from a real visit.
Using the Site responsibly
Use the Site for its intended purpose. Don't submit false booking information, attempt to disrupt or overload the Site, misuse the chat assistant, or scrape content for republication. We may block traffic that abuses the Site.
Booking and cancellation
- When you book a specific time slot (through the booking form or Sunny), an appointment is created in our scheduling system for that slot. Our office staff then assigns the right electrician based on availability and the work involved.
- When you request a callback instead, we create a record and our office contacts you the way you asked us to.
- In the rare case we can't fulfill a booked time, our office contacts you to reschedule.
- Cancellation: you can cancel or reschedule any appointment with no fee. The more notice you can give us, the better — it lets us offer the slot to another customer.
Communications
By providing your phone number or email address, you agree that we may contact you about your service request or job, including by phone call, text message (SMS), or email. Message and data rates may apply. You can opt out of text messages at any time by replying STOP. You can opt out of phone or email communications by telling us directly.
The free inspection offer
- Eligibility: any Santa Cruz County homeowner.
- Renters: eligible with written landlord permission, or in a genuine electrical emergency (sparks, burning smell, no power, exposed wiring — at our reasonable discretion).
- What it is: a no-cost, no-obligation walkthrough. Most inspections take 1-2 hours on-site. You get a written report — we go through it with you before we leave, and email you a copy. We provide the report; you decide what, if anything, to do next.
- Frequency: one free inspection per home. After that, you can book service visits or a paid inspection any time.
Sunny — AI chat disclaimer
Sunny is an AI assistant, not a person and not a licensed electrician. Sunny provides general information only. Do not rely on Sunny for safety-critical decisions — if something is sparking, smoking, or hot, stop and call us. Always have a licensed electrician verify in person before acting on anything Sunny says. Sunny does not quote prices and does not provide instructions for doing electrical work yourself.
Warranty
Sunrise provides a 20-year workmanship warranty on installation work, transferable to the next homeowner. The full terms live at our warranty page — that page is the canonical version and controls over any summary elsewhere on the Site.
Disclaimers and limitation of liability
The Site and its content are provided "as is." To the extent permitted by law, Sunrise is not liable for indirect, consequential, special, or punitive damages arising from use of the Site, and our total liability for any claim is limited to the amount you paid Sunrise for the specific service that gave rise to the claim. Nothing in these terms limits rights you have under California consumer protection law that cannot be limited by contract.
Indemnification
You agree to indemnify Sunrise against third-party claims arising from your misuse of the Site or of information taken from it.
Intellectual property
Sunrise owns the Site's content — text, photographs, illustrations, and code. Photos you submit remain yours; by submitting them you grant Sunrise a perpetual, royalty-free license to use them to diagnose your electrical situation and deliver service. We only use customer photos in marketing with your separate, explicit written consent.
Reviews and testimonials
We never pay for reviews, never trade discounts or anything of value for reviews, and never post fake reviews. If you're happy with our work, we're glad to help you leave a review on the platform of your choice — without compensation. Reviews shown on the Site are real, with two narrow exceptions: we may reduce an employee's surname to a first name, and we may remove a truncation artifact left by the review platform. Customer typos are preserved.
Third-party links
We link to outside resources — PG&E, the CSLB, manufacturer documentation, and others. Those sites are governed by their own terms and privacy policies.
Refusing service
We may decline work for any lawful reason — most commonly: the property is outside our service area, the scope is outside our expertise, or the requested work would not be code-compliant.
Governing law
These terms are governed by California law. Any dispute will be resolved in the courts of Santa Cruz County, California.
Changes to these terms
We may update these terms. Material changes will be posted on the Site with 30 days' notice before taking effect.
Contact
- Sunrise Electrical Contracting Inc.
- 2269 Muriel Dr, Santa Cruz, CA 95062
- service@sunriseelectricalcontracting.com
- (831) 786-5506